Clear, calm, simple.

PURCHASE INFO

Optional one-time extras

VALES is a liquid-sort puzzle game. Optional digital purchases are designed to support play without changing the underlying puzzle difficulty.

When enabled, VALES may also offer Coin Pouches and Keeper Packs that combine Atelier Coins with temporary unlimited Hearts. The exact contents and price are shown in-game before checkout.

These are one-time digital purchases, not subscriptions. A cancelled or failed checkout grants nothing. The catalog may be staged during private beta; the Paddle checkout is the final confirmation of the product, amount and applicable tax treatment.

TERMS

Terms of use

Operator: VALES is developed and operated by Antoan Hadzhiev, Netherlands. Contact: vales.support@gmail.com.

By using VALES, you may play the game, save progress on your device, participate in available game features, and use optional digital entitlements made available to you. Do not attempt to disrupt the service, manipulate payment or leaderboard systems, exploit bugs for unfair advantage, or interfere with other players.

Game progress, balance, features, levels, events, and availability may change as VALES is developed. During private beta, features may be changed, reset, suspended, or removed while stability and gameplay are tested.

Optional purchases are digital entitlements. Heart Passes provide temporary unlimited Hearts for the duration shown at checkout. Coin Pouches and Keeper Packs, when offered, provide the listed Coins and/or temporary unlimited Hearts. An Extra Empty Vessel applies only to the puzzle attempt for which it was offered and is not a permanent inventory item.

Where Paddle processes a purchase, Paddle acts as merchant of record for the transaction. VALES provides the game and the related digital entitlement. Payment terms shown by Paddle at checkout also apply to that transaction.

Nothing in these terms limits rights that cannot legally be excluded under applicable consumer law.

These terms are intended for the current private-beta stage and will be reviewed before a wider commercial launch.

PRIVACY

Privacy policy

VALES uses only the information needed to run the game, preserve progress, provide shared features, and fulfil purchases.

Information kept on your device

Your browser may store game progress and settings locally, including completed levels, Leaves, Coins, tool inventory, Hearts and timers, FLOW state, Daily Flow state, player name, a generated player identifier, and related preferences.

Information sent to VALES services

When online features are used, VALES may store your generated player identifier and chosen player name, level bests, Leaves, moves, use of Hint/Undo/Restart for scoring, Keeper League points, unlimited-Hearts expiry, and purchase fulfilment records such as a Paddle transaction identifier, product entitlement, and purchase time.

VALES accounts and cloud save

If you create or sign in to a VALES account, we store your account email address, Keeper name, linked player identifier, sign-in provider, session records, and a cloud-save copy of supported game progress so you can continue on another device. Email-account passwords are not stored in plain text; VALES stores a salted password-derived hash. If you use Google sign-in, Google authenticates you and VALES receives the verified account information needed to identify your VALES account, such as your Google account identifier, email address, and display name.

Notifications

If you enable notifications in an installed VALES app, VALES may store a device push-subscription endpoint and its associated delivery keys, linked to your signed-in VALES account, so requested game notifications can be delivered to that device. You can disable notifications in VALES or your device settings and the device subscription can then be removed from VALES services.

Payments

Payments are processed by Paddle when live checkout is enabled. VALES does not receive or store your full card details. Paddle processes payment and buyer information under its own privacy terms.

Analytics and advertising

VALES does not use third-party advertising trackers. VALES may collect first-party, pseudonymous gameplay analytics such as game opens, level starts/completions, feature usage, Duels, Memory progress, store views, and purchase-flow status so we can understand reliability, retention, balance, and product performance. Analytics events do not include your password, payment card details, message content, or the display name/email fields from your VALES account. You can disable anonymous gameplay analytics in Settings; disabling it clears the queued analytics identifier from this device.

Your choices

You can continue playing as a guest without creating a VALES account. You can contact vales.support@gmail.com with privacy questions or requests concerning server-side VALES data. Local browser data can also be removed through your browser/site-data controls, although doing so may erase local game progress that has not been synced.

Last updated: 26 August 2026.

REFUNDS

Refund policy

If a VALES purchase is processed through Paddle, refund and payment-support requests can be handled through Paddle's buyer support, and you may also contact vales.support@gmail.com so we can help investigate the entitlement.

Approved refunds may be full or partial depending on the circumstances and the transaction. A failed or cancelled checkout does not grant the digital entitlement.

Mandatory consumer rights, including any rights that apply to digital content or services in your location, are not limited by this policy. Any consent or acknowledgement required for immediate supply of digital content is handled through the applicable checkout flow.

This policy will be reviewed before wider commercial release.